Shipping policy
Premium Hair Gallery – Shipping Policy
At Premium Hair Gallery, we take pride in delivering your luxury wigs with care, speed, and reliability. Please review our shipping policy below.
Processing Time
-
Orders are processed within 1–2 business days after payment confirmation.
-
Custom wig orders may take 5–10 business days to prepare before shipping.
-
You will receive an email confirmation with tracking details once your order has been dispatched.
Shipping Options & Delivery Times
We currently ship within the UK, Nigeria, and internationally.
-
UK Standard Shipping: 3–5 business days
-
UK Express Shipping: 1–2 business days
-
Nigeria Delivery: 5–10 business days
-
International Delivery: 7–14 business days (varies by location)
Delivery times are estimates and may vary due to customs or courier delays.
Shipping Costs
-
Shipping costs are calculated at checkout based on your delivery location and selected shipping method.
-
Free standard shipping on all UK orders over £100.
-
Customers are responsible for any customs duties or import taxes on international orders.
Order Tracking
Once shipped, you will receive a tracking link via email to monitor your package. Please allow 24–48 hours for tracking updates to appear.
Delivery Schedule
-
Deliveries are made Monday to Friday, excluding weekends and public holidays.
-
Orders placed during public holidays will be processed on the next business day.
Delivery Issues
-
If your package is delayed, lost, or arrives damaged, please contact us within 7 days of the expected delivery date at support@premiumhairgallery.co.uk.
-
Premium Hair Gallery is not responsible for incorrect addresses provided at checkout. Please ensure your shipping details are accurate before placing your order.
Contact Us
For any shipping inquiries, please reach out to us at
📧 support@premiumhairgallery.co.uk
📞 07786790280
✨At Premium Hair Gallery, we’re committed to ensuring your wigs arrive safely and on time so you can enjoy your purchase with confidence.