Terms of service

Premium Hair Gallery – Terms of Service

Welcome to Premium Hair Gallery. By accessing or purchasing from our website, you agree to the following Terms of Service. Please read them carefully before placing an order.

1. General

  • Premium Hair Gallery (“we,” “our,” “us”) provides luxury wigs and related products through our website.

  • By using our services or placing an order, you agree to comply with these Terms of Service.

  • We reserve the right to update or modify these terms at any time. Updates will be effective immediately once posted on our website.

2. Eligibility

  • You must be at least 18 years old or have parental/guardian consent to purchase from our website.

  • You agree to provide accurate, complete, and up-to-date information when placing an order.

3. Products & Availability

  • All products listed on our website are subject to availability.

  • We make every effort to display product descriptions and colors accurately, but variations may occur due to screen settings or natural product differences.

4. Pricing & Payment

  • Prices are displayed in GBP (£) unless stated otherwise.

  • We reserve the right to change prices at any time without prior notice.

  • Payments must be made in full at checkout using the approved payment methods available on our website.

5. Shipping & Delivery

  • Orders are processed within 1–2 business days, excluding weekends and public holidays.

  • Delivery times are estimates and may vary depending on courier delays or customs clearance.

  • Customers are responsible for providing correct shipping information. We are not liable for delayed or lost orders due to incorrect details provided.

  • Please refer to our Shipping Policy for full details.

6. Returns & Exchanges

  • We accept returns within 14 days of delivery, provided items are unused, unworn, and in original packaging.

  • Due to hygiene reasons, wigs that have been worn, altered, or customized cannot be returned.

  • Refunds (if applicable) will be issued to the original payment method once the returned item is received and inspected.

  • Please refer to our Returns Policy for detailed instructions.

7. Intellectual Property

  • All website content, including text, images, logos, and product designs, are the intellectual property of Premium Hair Gallery.

  • You may not copy, reproduce, or use any of our content without prior written consent.

8. Limitation of Liability

  • Premium Hair Gallery is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

  • We make no guarantees regarding the suitability of our products for individual needs, including allergic reactions or misuse.

9. Privacy

  • We respect your privacy and handle your personal data in accordance with our Privacy Policy.

  • By using our services, you consent to the collection and use of your information as outlined in the Privacy Policy.

10. Governing Law

  • These Terms of Service are governed by and construed in accordance with the laws of England and Wales.

  • Any disputes shall be resolved exclusively in the courts of England and Wales.

Contact Us

If you have any questions regarding these Terms of Service, please contact us:
📧 support@premiumhairgallery.co.uk

✨By shopping with Premium Hair Gallery, you agree to these Terms of Service. We thank you for trusting us to deliver luxury wigs with care, class, and passion.